Terms and Conditions

Last updated: 13-August-2025

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using https://thecard.co.in/ website (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase.

Please note that we strictly process orders upon receipt of advance payments only. We do not accommodate payments after goods have been shipped.

In the rare case where a balance remains unpaid after shipment, and no prior notice or communication is received, the payment must be completed within 4 days of the shipment date. Failure to do so will result in permanent deactivation of your products without further notice.

Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring subscription charges. Also, please note once you submit the information on Enter Card Details page you will be charged INR 49/- for any changes and / or updations to the information in the card data and / or submitted form.

Subscription services like POWERWEB and SCANMENUS Etc. will be on prepaid basis I.E You will need to pay Every 365 Days (1 Year) or 30 Days (Monthly) in case of SCANMENUS if you wish to keep existing service running for next year / tenure. Failing to make the payment by the end of 12th Month / 365 Days / 1 Year / 30 Days / Next Tenure without any prior intimation your services will be completely stopped and your Account and details will be permanently deleted from our servers and the services will no longer be accessible. Your service commencement date will start from the day we receive your payment and 12 Months / 365 Days / 1 Year / 30 Days will be calculated from commencement date. You would need to place a new order if you wish to use our product again. Our representative may Call / Message / E-Mail / WhatsApp you on the contact information provided by you at the time of placing the order for reminders of the due payment.

Kindly Note: Timely renewal of your plan is the sole responsibility of the Customer / Yours. Under no circumstances shall THECARD or its employees be held liable for any non-functioning or disruption of services resulting from plan expiry.

Recurring Payments

By purchasing a subscription plan on THECARD platforms (including but not limited to thecard.co.in and affiliated subdomains) E.g: POWERWEB (powerweb.thecard.co.in) and SCANMENUS (scanmenus.thecard.co.in), you acknowledge and agree to our recurring billing policy as outlined below:

1. Automatic Renewal: All subscription plans if Customer had chosen “Recurring Payment” at checkout are automatically renewed at the end of each billing cycle (monthly or yearly, as selected during purchase) unless cancelled before the renewal date.
2. Payment Authorization: By subscribing, you authorize Tensai Computers Private Limited / THECARD to automatically charge your saved payment method for recurring subscription fees, taxes, or any applicable charges without requiring further approval for each renewal.
3. Customer Responsibility for AutoPay & Mandates: It is solely the Customer’s responsibility to ensure that automatic renewals, payment mandates, or AutoPay arrangements are active, updated, and properly managed through their respective banks, cards, or payment gateways.
   Under no circumstances shall Tensai Computers Private Limited, THECARD, or any of its employees be held responsible for failed renewals, expired payment methods, or any interruption in service due to customer-side mandate or payment issues.
4. Cancellation of Mandates / AutoPay: Cancellations of Mandates or AutoPay must be performed entirely by the Customer through their Bank / Card / UPI Control Center or relevant payment management platform. Tensai Computers Private Limited / THECARD does not have access or authority to cancel such automatic payment arrangements on behalf of the customer.
   Customers must take complete responsibility to ensure future AutoPay or Mandate renewals are cancelled from their end if they do not wish to continue the service.
5. Billing Cycle and Notifications: Renewal dates and amounts are communicated during initial purchase. You may also receive reminder notifications prior to renewal, depending on your payment provider or account settings.
6. Cancellations and Refunds: Once a renewal is successfully processed, no refunds will be issued under any circumstances. The service will remain active and valid for the renewed period as per the selected plan.
   It is the customer’s responsibility to ensure future Mandates / AutoPay are cancelled to prevent further automatic renewals.
7. Failed Payments: If an automatic payment fails, the system will retry charging the registered payment method. Continued failure may result in service suspension until payment is successfully completed.
8. Changes to Subscription or Pricing: THECARD reserves the right to modify subscription pricing, billing cycles, or payment methods without any prior notice. Updated terms will be reflected on the website, and continued use of services will constitute acceptance of such changes. It is the customers responsibility to check the pricing and updated terms before proceeding.

Data Validity / Service Availability

We strive to keep our servers up and running 99.9% of the time. Maximum Tenure we are responsible to keep your data active is 5 Years / 60 Months from your date of Purchase. After the exhaustion time we will still keep your data active but we do not guarantee the same. You will have the option to upgrade to a newer equivalent product.

Content

• Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”).
• You (“Not We”) are responsible for the content you post or share.

Replacements (Limited to INDIA only)

• THECARD Products are only eligible for replacement if found to be defective upto 24 Hours from the date of Delivery.
• Proof of Purchase must be provided.
• Replacement never covers damages caused by misuse, alterations, accidental damage, environmental effect or colour / print fading.
• The company reserves the right to refuse a replacement if the product shows signs of intentional damage, tampering, environmental effect or Colour / Print fading.

Printing and Engraving Quality

• Print / Engraving Standards: THECARD strives to ensure that all printing and engraving on cards meet the highest quality standards. However, slight variations in color, alignment, and finish may occur due to the limitations of printing and engraving processes. These differences are not considered defects and will not be grounds for a return or refund.

• Color Accuracy: While we make every effort to accurately represent colors, due to variations in screen settings, monitor calibration, and printing equipment, the final product may differ slightly from what appears on your device. THECARD is not responsible for color discrepancies between digital proofs and final prints / engravings.

• Font and Layout Variations: Upon submission and finalisation of your design, the layout and text will be printed / engraved exactly as submitted, provided that the design is within acceptable formatting limits. THECARD reserves the right to adjust spacing, font sizes, and positioning to ensure optimal print / engraving results, especially if the design causes issues such as text cutoff or misalignment.

• Material Considerations: The final appearance of the print or engraving may vary depending on the material of the product (e.g., Paper, Wood, Metal, Plastic, PVC, Acrylic etc). Differences in surface texture, finish, and composition of materials may influence the outcome of the printing or engraving process. THECARD is not responsible for any variations in appearance due to the nature of the materials used.

• Approval of Proofs / Digital Mockups: Before proceeding with the production of your product, we may provide a Digital Proof / Digital Mockups for approval. It is your responsibility to review the proof for accuracy in design, text, and formatting. Once approved, THECARD will not be liable for any errors in the final product that were present in the approved proof.

• Defects and Errors: If there is a defect or error in the printing or engraving that differs from the approved proof THECARD is not responsible for defects caused by Customer / User error in submitting artwork or design files.

• Limitations of Liability: THECARD’s liability for any printing or engraving issue is limited to the cost of the defective product. We do not offer compensation for indirect or consequential damages resulting from product defects.

Goods and Service Tax (GST) Limited to INDIA only

Customers who wish to avail GST Input Credit facility should submit their GST Registration Number at the time of placing the order, if the order is manually placed for you by our representative they will ask you for your GST Registration Number at the time of requesting your Billing information if you fail to provide GST Registration Number you will not receive the GST Input Credit. No GST Registration Number submissions will be entertained once the order is placed.

Links to Other Web Sites

• Our Service may contain links to third-party web sites or services that are not owned or controlled by THECARD.
• THECARD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.
• You further acknowledge and agree that THECARD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

• We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
• What constitutes a material change will be determined at our sole discretion.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the  sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (any applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall THECARD its services, its parent company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless THECARD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of INDIA.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms, please contact us.